I require notice when canceling or rescheduling appointments. To honor my time, your time, the business, and other clients needing to schedule.
•Sessions may be cancelled up to 48 hours prior to the appointment time. Less than 48 hour notice will require a 100% payment on the card we have on on file.
•If you no show or cancel the day of your appointment you will be charged 100% cost of that missed spot and you’ll need to prepay to book any further appointments.
*in some circumstances like sickness fees may be decreased or waived. Please reschedule if you are ill or have a fever. Fees will be waived due to illness if this doesn’t happen frequently.
Arrive on time so you can receive the full time of your massage. I do have clients, classes, or private sessions throughout my day.
If you arrive more then 15mins late for your appointment without calling you are a no show. If you are over 10mins late the doors maybe locked.
Plan to arrive 5-10 mins early to each appointment that way you can settle in, find parking, and use the facility if needed.
Private Yoga Sessions may be cancelled for a full refund 48 hours prior to the appointment time. 24-48 hours notice entitles you to a 50% refund.
There will be no refunds provided for less than 24 hours notice.
Thank you for your understanding.